Contact Us

Once the 64 Express Lanes open, you will be able to visit this page for information about how to pay a missed toll or what you should do if you receive a toll violation notice.

For questions about your E-Z Pass account or tolling, contact:
877-762-7824
Virginia Relay Center (TTY Callers): 800-828-1120
Automated telephone system is available 24 hours
Customer service representatives are available Monday - Friday, 7 a.m. - 7 p.m.

Mail:
E-ZPass Customer Service Center
P.O. Box 1234
Clifton Forge, Virginia 24422-1234

For other questions related to the 64 Express Lanes, contact the VDOT Customer Service Center:
1-800-FOR-ROAD (1-800-367-7623)
TTY users can call 711.

For media inquiries, contact:
Hampton Roads Public Affairs
Phone: 757-956-3032
Email: HamptonRoadsPublicInfo@VDOT.Virginia.gov