HOV to Become HOT in Norfolk

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During operating hours, all drivers must have an E-ZPass or E-ZPass Flex to enter the 64 Express Lanes. 

  • Travelers with 2 or more occupants (HOV 2+) in a vehicle travel for FREE with an E-ZPass Flex transponder.  Simply move the slide to display “HOV ON” (below)
  • If driving alone (single occupant vehicle), travelers with a Flex transponder will need to slide the switch to cover “HOV ON” and travel 64 Express Lanes at the posted toll rate. (not shown)

                                                            The E-ZPass Flex

  • A standard E-ZPass transponder will also work for single occupant vehicles. The posted toll price will apply. (below)


Where can I obtain E-ZPass or  E-ZPass Flex?

  • Online: www.EZPassVA.com
  • Phone: 877.762.7824
  • E-ZPass/E-ZPass DMV Customer Service Centers:

                 Norfolk – 1701 Church Street, Norfolk, VA 23504
                 Portsmouth – 4010 Victory Boulevard, Portsmouth, VA 23701
                 Newport News – 12730 Patrick Henry Drive, Newport News, VA 23602

  • E-ZPass On-The-Go Retailers: Find a full list here.

An E-ZPass account can be opened and replenished with cash, check, debit card, credit card, Virginia Reload Card or bank transfer with no monthly account fees.

*Note* You cannot exchange your E-ZPass for an E-ZPass Flex at an E-ZPass On-the-Go retailer. You must go to www.EZPassVA.com, call 877.762.7824 (toll-free) or visit an E-ZPass Customer Service Center.